Hey everyone! Dr. Travis Zigler and Dr. Jenna Zigler here, co-hosts of The Dry Eye Show!
Today we're going to get things started with a couple announcements. We have our Heyedrate Lid and Lash Cleanser... we are giving you your first bottle for free all you have to do is click the link in the description or in the comments below. Click on over to our website and then you just have to pay $5 shipping and handling for that.
When you do claim that free bottle that signs you up for our subscribe and save which means that it comes to your house every 30 days and you don't have to do anything. So it's pretty great, and you get your first bottle free as a thank you. We want everybody to try this so if you haven't tried it yet you have no excuse to not try it. With a subscribe and save program you can cancel anytime as well.
I do it pretty easily. I'm a guy and most of my male patients tend to do this as well. After you wash your face at night, just close your eyes, spray it once on each eye. That's literally it! As easy as it can be. You can also just gently rub it, don't press too hard, just rub it in and let it sit. That's literally the easiest way you can use the Heyedrate Lid and Lash Cleanser. If it gets in your eyes it's not going to cause any harm. It's safe for your eyes and your eyelids. If you get some in your mouth it's just going to have a little taste to it.
Now, if you're wearing makeup you're going to want to wash your face and take off your makeup. I like to use a cotton round or a cotton ball. Either one is fine. Then I just spray it. I usually spray it twice on the cotton round, then close my eyes and kind of work it in there a little bit so we know it's in there. Same thing on the other side and I just let it sit. I don't rinse it off and it's perfectly safe to do that. You don't have to rinse it and I recommend keeping it on. It's as easy as that! Either way you do it, it's perfectly fine.
What is the percentage of hypochlorous acid in your cleanser?
The percentage of hypochlorous acid in our Heyedrate product is .015%. So, comparing to most products, other products are .01%, some others are 0.02%. It doesn't really matter it's a parts per million comparison and so it's so small that you're not going to notice the difference between it.
Let's say Avenova and all the other ones (there are not too many on the market for eyes), but between ours and Avenova the percentage is so minuscule that its parts per million and the difference between all the products is just very very small. So, I wouldn't worry about that.
I use OCuSOFT lid scrub every morning. Does this product replace the lid scrub, or would it be used in addition?
We recommend if you use it the way Dr. Jenna does, which is spraying it on a cotton round or a cotton ball, you can actually have this replace your eyelid scrub. Then stay tuned, in our R&D we are looking at coming out with a hypochlorous acid eyelid scrub. That's kind of our next step and hopefully we can do it. It's a little more tricky because we're not using any surfactants or detergents like OCuSOFT has. So, you have to make sure it's stable inside that packet but that should be coming out hopefully by the end of the year.
Does the Lid & Lash Cleanser help with red, irritated patches on the eyelids?
It absolutely can! This spray is meant to cleanse the skin and mucous membranes. By keeping the skin clean it can possibly getting those patches to go away.
Now, if it is something like eczema or psoriasis, something like that, it can be a little tougher. You might need something else but it's still great to use and you should keep your skin clean and your eyelids clean every day.
Is hypochlorous acid just diluted bleach?
This is pretty funny because we get this question all the time. It is NOT just a diluted bleach. I'm going to kind of do an apples-to-apples comparison. So a lot of people think that our Heyedrate Lid and Lash Cleanser has bleach in it, and some products actually do produce bleach as a byproduct, but it is NOT diluted bleach. What you see there is NaOCl and that's sodium hypochlorite, which is bleach, then on this next one HOCl is hypochlorous acid. So, the big difference being the hydrogen atom at the front versus the sodium atom at the front. Both have a chlorine type smell because of the chlorine that's on the backbone. That's the big difference between sodium hypochlorite (which is bleach) and hypochlorous acid and that's a huge difference in the chemistry world.
Unfortunately, there is a competitor out there that has sodium hypochlorite as a byproduct so you're going to get both of those. Now the formula I put following that is the difference between hydrogen peroxide and water. So water is H20, which means two hydrogen atoms and an oxygen atom and then H202 is hydrogen peroxide, which is two hydrogen's and two oxygen's. The difference is very very minuscule, one oxygen atom between the two, but results if you drink it are drastically different. Water is good for you and hydrogen peroxide will cause a lot of problems. So, that is the difference between chemistry and chemical elements.
Sodium hypochlorite is NaOCl. Hypochlorous acid, which is in our product, is HOCl. That was a great question. I wanted to clarify that one and I did get a little nerdy there so I do apologize but hopefully I didn't lose you guys.
How does your spray help with wrinkles?
I don't believe that we claim that it helps with wrinkles, but it does help enhance your immune response. Some people have seen a result that it does help with wrinkles, but no we can not claim that it does because there are no studies on it.
Has anyone tried Heyedrate Lid & Lash Cleanser compared to a OCuSOFT hypochlorous spray? Which one seemed more effective?
Again this goes back to what we said earlier versus Avenova versus OCuSOFT hypochlorous versus Heyedrate. You're talking about parts per million as far as the hypochlorous acid solution so it doesn't really matter if you're going to 0.01 to 0.015 versus 0.02, they're all the same its parts per million. It's pretty much the same effectiveness. Heyedrate and Avenova both have a patented formula on how they produce theirs and we don't have bleach as a by-product like OCuSOFT has. As long as you don't have any irritation from that bleach by-product, which you probably won't, all of them are pretty much about the same and they all work really well.
We always say try us out! You're talking to the CEOs of the company, the two founders, and we're here to support you guys. I don't think any of the other companies are doing anything like we're doing. So, that's why I always say try ours out and we'll give you a full money-back guarantee and I don't think any other companies do that either.
So, talking about that, if you click on the link in the comments or below, then you will get your first bottle free and you'll sign up to get it every 30 days. It's pretty nice that we're doing that and it's because we want to get everybody on it!
After continuous use of hypochlorous acid can one become immune to it's function or develop a dependency?
That's a great question! No, because it's an antiseptic and it just helps enhance your body's immune response. Therefore, you shouldn't become immune to it and to its function or develop a dependency.
An analogy we like to use is, an antibiotic you develop a resistance because bacteria develop resistance to antibiotics but it won't develop it to this and so that's what's good.
Does the Heyedrate spray work on styes and chalazion?
Absolutely! You're cleaning up your eyelids and so cleaning up your eyelids will help with styes, chalazions, hordeolum, dry eye, meibomian gland dysfunction and blepharitis.
If you're doing IPL treatments can you still benefit from Lipiflow?
You bet! IPL, or intense pulsed light, is different than Lipiflow. Basically Lipiflow is great for meibomian gland dysfunction. It really helps to unblock those meibomian glands and get those oils flowing again.
IPL is really great for people who have, especially, ocular rosacea and rosacea in general, it really helps to decrease the inflammation that you have around your eyes and eyelids and the skin. So, it really decreases that bacterial load. They are different treatments so you can do them both. No problem!
Karen says “Hi Drs. Jenna and Travis your protocol has absolutely changed my life tenfold. Excellent results and reduced Dry Eye 75%. I'm so grateful for you both and have referred your products to my ophthalmologists.”
Thank you so much Karen from NYC! This is awesome and this is why we do this. So we actually started this show before we ever came out with a product and it was you guys that made us come out with all our products.
Now we've come out with what we think is a game-changing product for the industry and we love it because it's giving results like this and this is why we do it.
Any connection between KP skin and dry eyes?
She means keratosis pilaris, I'm assuming. I've had this since I was a little girl. I've had KP on the back of my arms and when I was pregnant it went away completely, none at all, and looked amazing. After I had my son it came back with a vengeance on the back of my arms, on my legs, and on my face.
They say that they're not really sure what causes KP. It is genetic of course, and about 40% of people have it, so that's huge. But, I believe there are other things that can cause it and one of them is obviously hormones. Hormones can also affect dry eyes so I absolutely believe that there can be a connection there. It's most likely hormone related but the same things we talk about for dry eyes is getting rid of wheat and dairy and things like that. Those are all going to help with the KP that you have as well.
My eyelashes get dried out when I use the Heyedrate Lid and Lash Cleanser, why is that?
You might have a little sensitivity to one of the ingredients. It does only have two ingredients plus water but even if it is minimal ingredients you might still get dry from it.
It does contain sodium chloride which is just like table salt so that can be a little drying. You know if you use just an oil like a jojoba oil or something like that you can condition your lashes pretty easily.
Will baby oil help with conditioning eyelashes?
I would actually use organic cold-pressed jojoba oil because that is very close to the serum that is in your skin naturally and it's just a wonderful oil. So, I would absolutely recommend Jojoba oil.
Give us the order of how you do your nightly and morning routine with the lid and lash cleanser.
So, what I do is I remove my eye makeup, first of all. Then, if you're going to use a mask, a dry eye mask, I would use it then. Use that dry eye mask for 15-20 minutes or so and then if you need to do any meibomian gland expression, gently express your meibomian glands. Then, after you do that I wash my face with our Tea Tree Oil soap and then I would use the Heyedrate Lid and Lash Cleanser after that. Then, if I needed moisture after washing my face and using the Heyedrate, then I would use Jojoba oil. There you have it, that's how you do it!
Katie says “Hi! I tuned in to your show every Sunday and love your products!”
Thanks for tuning in and thanks for using our products.
What are the primary differences between episcleritis and uveitis?
These are huge differences! Episcleritis is inflammation of the episclera. Uveitis is inflammation of the uvea. So, the episclera is on the front of your eye and episcleritis is going to show up as redness in just one little section of your eye, the white part of your eyes.
The episcleritis is going to be the redness of the white part of your eye which is the episclera. The uvea is on the inside of the eye. So, uveitis is a lot more serious and both are caused from inflammation. You've got to figure out what's causing the inflammation in the first place. But, why it's more serious is because it can cause glaucoma and it can cause a lot of other problems because it's inside the eye and that's why it needs to be controlled with the steroid right away, usually for a longer period of time than episcleritis. We don't really know what causes them usually. We need to figure out the cause but most of the time it is diet related, autoimmune related, something like that, especially if you have a recurrent condition like this. If you do have recurrent episcleritis or uveitis, normally once you've had them twice your optometrist would most likely order some blood work for you so they can see if you had any immune response or anything like that. Definitely very different!
Barbara following up says “Thank you! I've been just I've been using just castor oil on my lashes and it has eliminated the dry lashes. I love the lid and lash cleanser. Thank you!”
Good to hear!
Is there an expiration date for your Heyedrate Lid and Lash Cleanser?
Yes! The expiration date is technically two years past the date of manufacture. We manufacture it all the time so if you're buying a bottle it's likely that the bottle that you're buying was made within a month of you purchasing it.
It is two years from the manufacture date and it is listed on our larger bottles, I know for sure, the smaller bottles I believe we did add it on there because we had some people that asked about it. We are two years away so you shouldn't have to worry about it. Hopefully you guys are cleaning your eyelids every night and morning anyway and it's going to be gone well before that time. It's only been out for a year so you don't have anything expired.
How long does each spray bottle last?
We have a one ounce that is technically a month supply, depending on how much you use it. We calculated this based on how much comes out in the spray and we calculated based on four sprays per day and so a one-ounce should be a month supply if you do four sprays per day. It's actually got a little bit more in there. Then, the four ounce is obviously the four month supply. Again, there's usually a little bit more and it depends on how heavy of a sprayer you are, meaning how much you actually put on the cotton round and how much your spraying on your skin.
Also, you can use it for other things like sunburns, or on your skin for rosacea, or for scrapes and cuts. So, it just depends on how you use it, but one ounce is for one month and four ounce is usually about four months.
How long until you notice an improvement after taking the Heyedrate Omega-3 For Dry Eye fish oil?
We always recommend taking our omega-3 fish oil with our spray and you'll notice an improvement a little faster. Usually, with the spray you'll notice an improvement within a week to two weeks and then with the omega-3 that can take anywhere from two weeks up to six months. That's in general, basically any omega-3, not just ours. If you are taking an omega-3 make sure it's a triglyceride based formula like ours.
Can the spray be used on the inside of my eyelids? I have a stye and want to make sure it won't harm the eye.
This will not harm the eye. It is safe to get in the eye, but we don't recommend spraying it in directly but you don't need to spray it on the inside of the eyelids to get rid of a stye.
What you need to do is just clean your eyelids and you can do that by just spraying the outside and just rubbing it in and leaving it on. That's going to help clean it all up. When a stye is typically on a gland and it's either on a gland pointing out or a gland pointing down, that's the meibomian glands, but you can get that by just cleaning up your eyelids normally. Just close your eyes and spray it on your eyelashes and even if you just take your fingers and rub it into your eyelashes it's going to transfer onto those meibomian glands and those glands are where that stye is.
Will the Heyedrate spray cause bleaching of my eyelashes?
It will absolutely not because it does not contain any bleach.
Does the Heyedrate spray help with lash extensions?
It does! This is actually great for lash extensions. It contains no alcohol and no oil so it's really safe for lash extensions. We have a lot of people that use it for that. Really, anybody that has lash extensions should be using an eyelid cleanser like this!
How to use Heyedrate Lid & Lash Cleanser? Can you just spray it on your closed eyelids and lashes or do you have to rub it in? What would you rub it with?
Like we talked about at the top of the show, you can spray it directly on and just leave it on. You can also spray it directly on and rub it in with your fingertips or you can spray it on a cotton round and rub it in that way. So, lots of different ways you can use this, there's not just one way.
So, if you're just joining us this is The Dry Eye Show with Dr. Travis Zigler and Dr. Jenna Zigler.
We are giving you a free bottle of our Heyedrate Lid and Lash Cleanser, one ounce, you just have to pay five dollars in shipping and handling. You can click the link in the description or in the comments below to get that free bottle. This is if you've never used it before and then it will sign you up to be auto-ship every 30 days so you can cancel anytime. We just want everybody to try it so we're going to give you a free bottle. So, go ahead and try it!
How does stress play a role in MGD?
Stress plays a huge role in inflammation, in general. Inflammation is what's causing all your problems with your eyes to begin with. So, stress can play a huge role in MGD.
We recommend things like grounding in the morning. So, going out and just putting your feet in the grass will help de-stress the rest of your day. Getting ten minutes of sunlight before 11:00 a.m. helps with stress levels quite a bit. Meditation, just doing simple breathing exercises for 30 seconds can make a huge difference in your day especially with anger. Yoga and gratitude journal are great. All these are good for stress. Anything that's good for stress is going to be good for your dry eyes. I do have an article that I've written about this.
I was just diagnosed with dry eye recently and after many visits to my ophthalmologist they found out that my glands are clogged. I have very sore eyes with burning and blurriness. They prescribed erythromycin ointment for three months along with Refresh and warm packs two times daily. Should this help?
Yeah it should! We don't use erythromycin ointment that much. It should help because technically erythromycin ointment, we've done articles on this or blogs on this, but it's an antibacterial ointment so it should help to kill any bacteria. Now, you can also use our Heyedrate spray, it's non-prescription and you can get that on our website or on Amazon, but our spray is also going to kill bacteria on your eyelids and eyelashes.
The warm compresses, absolutely that's wonderful to use. Eye drops, they are okay. Used as needed, it might give you a little bit of relief but there are some other things that you can do. You know we talk a lot about diet for meibomian gland dysfunction and clogged glands. Diet and making sure that you're taking a really high-quality omega-3, getting rid of all the processed food in your diet, and drinking a lot of water are good first steps. You should be drinking half your body weight in ounces of water a day at least. I drink this every day and we drink a lot of water. All of those things can really play a role and hopefully you'll find some relief. We'll post an article that we talk about that more.
Opinion on Genteal gel for the area around the eyes?
It goes along with our opinion on eye drops. We don't recommend them unless you absolutely need them. So, if you need gel for nighttime relief then go ahead and use it. That's not a problem, if it works. I'm pretty sure Genteal gel is preservative free. If the area around your eyes is dry it's really not going to do anything for that, but if it's that you're actually putting it in your eye then it could potentially help you at night.
If you just are joining us we actually talked about how to use our Heyedrate Lid and Lash Cleanser at the beginning of the show and we answered a lot of frequently asked questions that we got in over the past couple weeks. So, go back and review that and then we're kind of giving it away, if you've never used our Heyedrate Lid and Lash Cleanser, you can get your first bottle for free if you click on the link below and you just have to pay the $5 shipping and handling. So, we want everybody to try this product which is why we're giving you your first bottle free because we know it's kind work for you.
We also have just gone through our first 50 people that have gone through "The Dry Eye Bootcamp" (still deciding on the official name). It's an eight week challenge that is getting results and we're actually getting the results in and they've been pretty awesome. We are more excited about what happened in that group than about any of our products, so that's going to be probably our next "product" that we will be launching as The Dry Eye Bootcamp because the 50 people that did go through it had incredible results and we're excited to share them and we want more people to come in.
We're going to probably let in another hundred people coming up in the next maybe month or so. Be on the lookout for that and check your emails, keep watching The Dry Eye Show, and then we'll keep you tuned in. We think we're going to launch it August 1st but we still got a lot of work to do and we're still finishing up Group one. It's a big group so we'll let you know. It's going to be a lot of fun so you should join and we're only going to let 100 people in and our weekly email and our weekly posts usually go out to about 30,000 people so we're only letting a very very few amount in compared to everybody that follows us. It's not a picking deal, it is first-come first-serve, so keep an eye out for emails.
This is one of our boot campers that went through it already. ---> Monica said she had outstanding results!
We had a lot of people and really we hardly had anybody that didn't get good results from it. If you focus on what we're telling you, you will see results! So pretty awesome.
So, Monica and Cynthia both went through it and they had incredible results so we're excited about it. Keep an eye out for that and then we will see you guys next week.