I first purchased the eye mask in 2019. In 2021 I had a replacement sent because there was a rip in the mask and the gel beads were coming out. Now a year later with the replacement mask another rip developed and again beads are coming out and can’t use. This seems to be happening just with normal daily use. Pretty disappointed
Thank you for your honest review and feedback. We were happy to help with the first issue with the mask. Please know that we have mentioned this to our manufacture and this is not a common issue with this particular mask. Be careful when storing the mask as well as cleaning.
I like the idea, but it doesn’t stay cold very long after being in the freezer for a long time.
Thank you for your honest review. Please keep in mind your cold compress session goal time is about 10-12 minutes.
, it was super cold. I followed instructions. not adjustable as it’s one size.
Thank you for your honest review. It may be necessary to place a washcloth or paper towel between your skin and the compress. Please reach out to us if you need anything or have any questions.
It was cooling and soothing
Thank you for your great review! Enjoy your new cooling compress mask.